Returns & Exchanges

At Molten, we stand by the quality of our sports equipment and offer a 30-day return window for items in original, unused condition. Whether you are returning a professional game ball or training gear, we aim to make your exchange process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the unused equipment in its original Molten packaging, ensuring all tags and inflation needles are included to qualify for a full refund.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Receive Refund or Exchange

Once our quality control team inspects the gear at our warehouse, your refund or replacement item will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing